{"id":3439,"date":"2019-09-12T21:38:52","date_gmt":"2019-09-12T21:38:52","guid":{"rendered":"https:\/\/fractaliasystems.com\/centros-de-soporte-tecnologico\/"},"modified":"2020-12-11T11:35:09","modified_gmt":"2020-12-11T11:35:09","slug":"tech-support-centers","status":"publish","type":"page","link":"https:\/\/fractaliasystems.com\/en\/tech-support-centers\/","title":{"rendered":"Technological support centers"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row type=&#8221;full-width-section&#8221; css=&#8221;.vc_custom_1580294078234{padding-top: 60px !important;}&#8221;][vc_column][vc_column_text]<\/p>\n<h1 style=\"text-align: center;\">TECHNOLOGICAL SUPPORT CENTRES<\/h1>\n<p>[\/vc_column_text]<style type=\"text\/css\" >#l_ikuqsg5c0bnilt7v9bit{width:100px;}#l_ikuqsg5c0bnilt7v9bit.sc_line ,#l_ikuqsg5c0bnilt7v9bit .sc_line {border-top:3px solid #36b3ed;}#l_ikuqsg5c0bnilt7v9bit.sc_line ,#l_ikuqsg5c0bnilt7v9bit .sc_line{margin-left:auto!important; margin-right:auto!important;}#l_ikuqsg5c0bnilt7v9bit {margin:0px 0 0px 0; padding:0;}<\/style><div class=\"clearfix\"><\/div><div id=\"l_ikuqsg5c0bnilt7v9bit\"  class=\"sc_line rd_line_bold\" ><\/div>[vc_column_text css=&#8221;.vc_custom_1607686141792{padding-top: 20px !important;}&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><span class=\"s1\" style=\"color: #999999;\">Fractalia manages technological support centres for ICT service providers, prioritising the automation of all operational processes: <em>Automation First<\/em><\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;full-width-section&#8221; css=&#8221;.vc_custom_1569433177162{padding-top: 50px !important;padding-bottom: 30px !important;background-color: #e6e6e6 !important;}&#8221;][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;]<style type=\"text\/css\" >#rand_4ypbedrwpd8invd4zvqw {margin-top:0px; margin-bottom:0px; }<\/style><style type='text\/css'> @font-face{font-family: 'imf'; src:url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack03\/icons\/fonts\/imf.eot'); src:url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack03\/icons\/fonts\/imf.eot?#iefix') format('embedded-opentype'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack03\/icons\/fonts\/imf.woff') format('woff'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack03\/icons\/fonts\/imf.ttf') format('truetype'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack03\/icons\/fonts\/imf.svg#oi') format('svg'); font-weight: normal; font-style: normal;}#rand_4ypbedrwpd8invd4zvqw .imf-people:before{font-family: 'imf'; font-weight: normal; font-style: normal;}#rand_4ypbedrwpd8invd4zvqw .imf-people:before{content: \"\\e317\";}<\/style>\n<div id=\"rand_4ypbedrwpd8invd4zvqw\" class=\"icon_box_mi_b \"><i class=\"imf-people\" style=\"color:#36b3ed;\"><\/i><h3 style=\"color:#0e1b64;\">People<\/h3><p style=\"color:#a1b1bc\">The best combination of human resources (with no subcontracting) and virtual agents and engineers<\/p><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<style type=\"text\/css\" >#rand_bvkz4n4md72k11ci1f30 {margin-top:0px; margin-bottom:0px; }<\/style><style type='text\/css'> @font-face{font-family: 'imf'; src:url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack03\/icons\/fonts\/imf.eot'); src:url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack03\/icons\/fonts\/imf.eot?#iefix') format('embedded-opentype'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack03\/icons\/fonts\/imf.woff') format('woff'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack03\/icons\/fonts\/imf.ttf') format('truetype'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack03\/icons\/fonts\/imf.svg#oi') format('svg'); font-weight: normal; font-style: normal;}#rand_bvkz4n4md72k11ci1f30 .imf-certificate:before{font-family: 'imf'; font-weight: normal; font-style: normal;}#rand_bvkz4n4md72k11ci1f30 .imf-certificate:before{content: \"\\e0b1\";}<\/style>\n<div id=\"rand_bvkz4n4md72k11ci1f30\" class=\"icon_box_mi_b \"><i class=\"imf-certificate\" style=\"color:#36b3ed;\"><\/i><h3 style=\"color:#0e1b64;\">Processes<\/h3><p style=\"color:#a1b1bc\">Following the best practices, such as ITIL and ISO 20000, 27000, 14000 and 9000 certification<\/p><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<style type=\"text\/css\" >#rand_lcev9o9p1wtb6ia3o1bm {margin-top:0px; margin-bottom:0px; }<\/style><style type='text\/css'> @font-face{font-family: 'elg'; src:url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack02\/icons\/fonts\/elg.eot'); src:url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack02\/icons\/fonts\/elg.eot?#iefix') format('embedded-opentype'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack02\/icons\/fonts\/elg.woff') format('woff'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack02\/icons\/fonts\/elg.ttf') format('truetype'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack02\/icons\/fonts\/elg.svg#oi') format('svg'); font-weight: normal; font-style: normal;}#rand_lcev9o9p1wtb6ia3o1bm .elg-icon_tools:before{font-family: 'elg'; font-weight: normal; font-style: normal;}#rand_lcev9o9p1wtb6ia3o1bm .elg-icon_tools:before{content: \"\\e035\";}<\/style>\n<div id=\"rand_lcev9o9p1wtb6ia3o1bm\" class=\"icon_box_mi_b \"><i class=\"elg-icon_tools\" style=\"color:#36b3ed;\"><\/i><h3 style=\"color:#0e1b64;\">Tools<\/h3><p style=\"color:#a1b1bc\">New management, orchestration and automation tools using machine learning and bots<\/p><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1568680555878{padding-top: 20px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1568680595273{padding-bottom: 30px !important;}&#8221;][vc_column_text]<\/p>\n<h3>EXAMPLES OF SUPPORT CENTERS<\/h3>\n<p>We operate all types of managed information and communication technology services.[\/vc_column_text]\n<!-- lists --><div class=\"rd_list_1_alt rd_list_left\"><style type='text\/css'> @font-face{font-family: 'ty2'; src:url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.eot'); src:url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.eot?#iefix') format('embedded-opentype'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.woff') format('woff'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.ttf') format('truetype'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.svg#oi') format('svg'); font-weight: normal; font-style: normal;}#rand_qbezsn79wdgynd5pnw4e .ty2-ok:before{font-family: 'ty2'; font-weight: normal; font-style: normal;}#rand_qbezsn79wdgynd5pnw4e .ty2-ok:before{content: \"\\e81f\";}<\/style>\n<style type=\"text\/css\" >.rd_list_1 .list_item_ctn { border-color:#ecf0f1}.rd_list_1 #rand_qbezsn79wdgynd5pnw4e .list_icn i,.rd_list_1_alt #rand_qbezsn79wdgynd5pnw4e .list_icn i{color:#36b3ed;}.rd_list_2 #rand_qbezsn79wdgynd5pnw4e:after{background:#a1b1bc;}.rd_list_2 #rand_qbezsn79wdgynd5pnw4e .list_icn i{color:#36b3ed;}.rd_list_3 #rand_qbezsn79wdgynd5pnw4e .list_icn,.rd_list_5 #rand_qbezsn79wdgynd5pnw4e .list_icn,.rd_list_6 #rand_qbezsn79wdgynd5pnw4e .list_icn{background:#36b3ed;}.rd_list_4 #rand_qbezsn79wdgynd5pnw4e{background:#36b3ed;}#rand_qbezsn79wdgynd5pnw4e h3{color:#0e1b64;}#rand_qbezsn79wdgynd5pnw4e p{color:#a1b1bc;}.rd_list_7 #rand_qbezsn79wdgynd5pnw4e .list_icn{color:#36b3ed;}<\/style><div class=\"list_item_ctn\" id=\"rand_qbezsn79wdgynd5pnw4e\"><div class=\"list_icn\"><i class=\"ty2-ok\"><\/i><\/div><div class=\"list_desc\"><p>Service Desks<\/p><\/div><\/div><style type='text\/css'> @font-face{font-family: 'ty2'; src:url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.eot'); src:url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.eot?#iefix') format('embedded-opentype'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.woff') format('woff'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.ttf') format('truetype'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.svg#oi') format('svg'); font-weight: normal; font-style: normal;}#rand_w05m79bppvoc8gmwpdmk .ty2-ok:before{font-family: 'ty2'; font-weight: normal; font-style: normal;}#rand_w05m79bppvoc8gmwpdmk .ty2-ok:before{content: \"\\e81f\";}<\/style>\n<style type=\"text\/css\" >.rd_list_1 .list_item_ctn { border-color:#ecf0f1}.rd_list_1 #rand_w05m79bppvoc8gmwpdmk .list_icn i,.rd_list_1_alt #rand_w05m79bppvoc8gmwpdmk .list_icn i{color:#36b3ed;}.rd_list_2 #rand_w05m79bppvoc8gmwpdmk:after{background:#a1b1bc;}.rd_list_2 #rand_w05m79bppvoc8gmwpdmk .list_icn i{color:#36b3ed;}.rd_list_3 #rand_w05m79bppvoc8gmwpdmk .list_icn,.rd_list_5 #rand_w05m79bppvoc8gmwpdmk .list_icn,.rd_list_6 #rand_w05m79bppvoc8gmwpdmk .list_icn{background:#36b3ed;}.rd_list_4 #rand_w05m79bppvoc8gmwpdmk{background:#36b3ed;}#rand_w05m79bppvoc8gmwpdmk h3{color:#0e1b64;}#rand_w05m79bppvoc8gmwpdmk p{color:#a1b1bc;}.rd_list_7 #rand_w05m79bppvoc8gmwpdmk .list_icn{color:#36b3ed;}<\/style><div class=\"list_item_ctn\" id=\"rand_w05m79bppvoc8gmwpdmk\"><div class=\"list_icn\"><i class=\"ty2-ok\"><\/i><\/div><div class=\"list_desc\"><p>Customer service management centers<\/p><\/div><\/div><style type='text\/css'> @font-face{font-family: 'ty2'; src:url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.eot'); src:url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.eot?#iefix') format('embedded-opentype'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.woff') format('woff'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.ttf') format('truetype'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.svg#oi') format('svg'); font-weight: normal; font-style: normal;}#rand_4giqwll8pqt900i3dt3m .ty2-ok:before{font-family: 'ty2'; font-weight: normal; font-style: normal;}#rand_4giqwll8pqt900i3dt3m .ty2-ok:before{content: \"\\e81f\";}<\/style>\n<style type=\"text\/css\" >.rd_list_1 .list_item_ctn { border-color:#ecf0f1}.rd_list_1 #rand_4giqwll8pqt900i3dt3m .list_icn i,.rd_list_1_alt #rand_4giqwll8pqt900i3dt3m .list_icn i{color:#36b3ed;}.rd_list_2 #rand_4giqwll8pqt900i3dt3m:after{background:#a1b1bc;}.rd_list_2 #rand_4giqwll8pqt900i3dt3m .list_icn i{color:#36b3ed;}.rd_list_3 #rand_4giqwll8pqt900i3dt3m .list_icn,.rd_list_5 #rand_4giqwll8pqt900i3dt3m .list_icn,.rd_list_6 #rand_4giqwll8pqt900i3dt3m .list_icn{background:#36b3ed;}.rd_list_4 #rand_4giqwll8pqt900i3dt3m{background:#36b3ed;}#rand_4giqwll8pqt900i3dt3m h3{color:#0e1b64;}#rand_4giqwll8pqt900i3dt3m p{color:#a1b1bc;}.rd_list_7 #rand_4giqwll8pqt900i3dt3m .list_icn{color:#36b3ed;}<\/style><div class=\"list_item_ctn\" id=\"rand_4giqwll8pqt900i3dt3m\"><div class=\"list_icn\"><i class=\"ty2-ok\"><\/i><\/div><div class=\"list_desc\"><p>Technical support centres<\/p><\/div><\/div><style type='text\/css'> @font-face{font-family: 'ty2'; src:url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.eot'); src:url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.eot?#iefix') format('embedded-opentype'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.woff') format('woff'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.ttf') format('truetype'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.svg#oi') format('svg'); font-weight: normal; font-style: normal;}#rand_qbsafvthurae919yao7x .ty2-ok:before{font-family: 'ty2'; font-weight: normal; font-style: normal;}#rand_qbsafvthurae919yao7x .ty2-ok:before{content: \"\\e81f\";}<\/style>\n<style type=\"text\/css\" >.rd_list_1 .list_item_ctn { border-color:#ecf0f1}.rd_list_1 #rand_qbsafvthurae919yao7x .list_icn i,.rd_list_1_alt #rand_qbsafvthurae919yao7x .list_icn i{color:#36b3ed;}.rd_list_2 #rand_qbsafvthurae919yao7x:after{background:#a1b1bc;}.rd_list_2 #rand_qbsafvthurae919yao7x .list_icn i{color:#36b3ed;}.rd_list_3 #rand_qbsafvthurae919yao7x .list_icn,.rd_list_5 #rand_qbsafvthurae919yao7x .list_icn,.rd_list_6 #rand_qbsafvthurae919yao7x .list_icn{background:#36b3ed;}.rd_list_4 #rand_qbsafvthurae919yao7x{background:#36b3ed;}#rand_qbsafvthurae919yao7x h3{color:#0e1b64;}#rand_qbsafvthurae919yao7x p{color:#a1b1bc;}.rd_list_7 #rand_qbsafvthurae919yao7x .list_icn{color:#36b3ed;}<\/style><div class=\"list_item_ctn\" id=\"rand_qbsafvthurae919yao7x\"><div class=\"list_icn\"><i class=\"ty2-ok\"><\/i><\/div><div class=\"list_desc\"><p>Voice and data communications management centers (LAN, WiFi, WAN, SDWAN, VoIP, PBX, CloudPBX)<\/p><\/div><\/div><style type='text\/css'> @font-face{font-family: 'ty2'; src:url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.eot'); src:url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.eot?#iefix') format('embedded-opentype'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.woff') format('woff'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.ttf') format('truetype'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.svg#oi') format('svg'); font-weight: normal; font-style: normal;}#rand_8fvxhkmdblrzz75599hm .ty2-ok:before{font-family: 'ty2'; font-weight: normal; font-style: normal;}#rand_8fvxhkmdblrzz75599hm .ty2-ok:before{content: \"\\e81f\";}<\/style>\n<style type=\"text\/css\" >.rd_list_1 .list_item_ctn { border-color:#ecf0f1}.rd_list_1 #rand_8fvxhkmdblrzz75599hm .list_icn i,.rd_list_1_alt #rand_8fvxhkmdblrzz75599hm .list_icn i{color:#36b3ed;}.rd_list_2 #rand_8fvxhkmdblrzz75599hm:after{background:#a1b1bc;}.rd_list_2 #rand_8fvxhkmdblrzz75599hm .list_icn i{color:#36b3ed;}.rd_list_3 #rand_8fvxhkmdblrzz75599hm .list_icn,.rd_list_5 #rand_8fvxhkmdblrzz75599hm .list_icn,.rd_list_6 #rand_8fvxhkmdblrzz75599hm .list_icn{background:#36b3ed;}.rd_list_4 #rand_8fvxhkmdblrzz75599hm{background:#36b3ed;}#rand_8fvxhkmdblrzz75599hm h3{color:#0e1b64;}#rand_8fvxhkmdblrzz75599hm p{color:#a1b1bc;}.rd_list_7 #rand_8fvxhkmdblrzz75599hm .list_icn{color:#36b3ed;}<\/style><div class=\"list_item_ctn\" id=\"rand_8fvxhkmdblrzz75599hm\"><div class=\"list_icn\"><i class=\"ty2-ok\"><\/i><\/div><div class=\"list_desc\"><p>Multi-device workplace support centers<\/p><\/div><\/div><style type='text\/css'> @font-face{font-family: 'ty2'; src:url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.eot'); src:url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.eot?#iefix') format('embedded-opentype'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.woff') format('woff'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.ttf') format('truetype'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.svg#oi') format('svg'); font-weight: normal; font-style: normal;}#rand_1r616q3w28v338sxt5wd .ty2-ok:before{font-family: 'ty2'; font-weight: normal; font-style: normal;}#rand_1r616q3w28v338sxt5wd .ty2-ok:before{content: \"\\e81f\";}<\/style>\n<style type=\"text\/css\" >.rd_list_1 .list_item_ctn { border-color:#ecf0f1}.rd_list_1 #rand_1r616q3w28v338sxt5wd .list_icn i,.rd_list_1_alt #rand_1r616q3w28v338sxt5wd .list_icn i{color:#36b3ed;}.rd_list_2 #rand_1r616q3w28v338sxt5wd:after{background:#a1b1bc;}.rd_list_2 #rand_1r616q3w28v338sxt5wd .list_icn i{color:#36b3ed;}.rd_list_3 #rand_1r616q3w28v338sxt5wd .list_icn,.rd_list_5 #rand_1r616q3w28v338sxt5wd .list_icn,.rd_list_6 #rand_1r616q3w28v338sxt5wd .list_icn{background:#36b3ed;}.rd_list_4 #rand_1r616q3w28v338sxt5wd{background:#36b3ed;}#rand_1r616q3w28v338sxt5wd h3{color:#0e1b64;}#rand_1r616q3w28v338sxt5wd p{color:#a1b1bc;}.rd_list_7 #rand_1r616q3w28v338sxt5wd .list_icn{color:#36b3ed;}<\/style><div class=\"list_item_ctn\" id=\"rand_1r616q3w28v338sxt5wd\"><div class=\"list_icn\"><i class=\"ty2-ok\"><\/i><\/div><div class=\"list_desc\"><p>Data centre operation and infrastructure centres<\/p><\/div><\/div><style type='text\/css'> @font-face{font-family: 'ty2'; src:url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.eot'); src:url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.eot?#iefix') format('embedded-opentype'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.woff') format('woff'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.ttf') format('truetype'), url('https:\/\/fractaliasystems.com\/wp-content\/themes\/thefox\/includes\/4k-icons\/icons\/4k-icons-pack04\/icons\/fonts\/ty2.svg#oi') format('svg'); font-weight: normal; font-style: normal;}#rand_b0h1u3n0n2gl63op5ped .ty2-ok:before{font-family: 'ty2'; font-weight: normal; font-style: normal;}#rand_b0h1u3n0n2gl63op5ped .ty2-ok:before{content: \"\\e81f\";}<\/style>\n<style type=\"text\/css\" >.rd_list_1 .list_item_ctn { border-color:#ecf0f1}.rd_list_1 #rand_b0h1u3n0n2gl63op5ped .list_icn i,.rd_list_1_alt #rand_b0h1u3n0n2gl63op5ped .list_icn i{color:#36b3ed;}.rd_list_2 #rand_b0h1u3n0n2gl63op5ped:after{background:#a1b1bc;}.rd_list_2 #rand_b0h1u3n0n2gl63op5ped .list_icn i{color:#36b3ed;}.rd_list_3 #rand_b0h1u3n0n2gl63op5ped .list_icn,.rd_list_5 #rand_b0h1u3n0n2gl63op5ped .list_icn,.rd_list_6 #rand_b0h1u3n0n2gl63op5ped .list_icn{background:#36b3ed;}.rd_list_4 #rand_b0h1u3n0n2gl63op5ped{background:#36b3ed;}#rand_b0h1u3n0n2gl63op5ped h3{color:#0e1b64;}#rand_b0h1u3n0n2gl63op5ped p{color:#a1b1bc;}.rd_list_7 #rand_b0h1u3n0n2gl63op5ped .list_icn{color:#36b3ed;}<\/style><div class=\"list_item_ctn\" id=\"rand_b0h1u3n0n2gl63op5ped\"><div class=\"list_icn\"><i class=\"ty2-ok\"><\/i><\/div><div class=\"list_desc\"><p>Cloud service migration and management centres<\/p><\/div><\/div><\/div>\r\n\r\n<!-- lists END-->\n[\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;1477&#8243; img_size=&#8221;large&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1568846028747{margin-bottom: 0px !important;}&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;full-width-section&#8221; css=&#8221;.vc_custom_1568761741994{margin-bottom: 0px !important;padding-top: 50px !important;background-color: #e6e6e6 !important;}&#8221;][vc_column css=&#8221;.vc_custom_1537211912134{padding-bottom: 30px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1568391135976{margin-bottom: 20px !important;}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">AUTOMATION FIRST<\/h2>\n<p>[\/vc_column_text]<style type=\"text\/css\" >#l_2wt2d1eh8zw5qp8tycj4{width:100px;}#l_2wt2d1eh8zw5qp8tycj4.sc_line ,#l_2wt2d1eh8zw5qp8tycj4 .sc_line {border-top:3px solid #36b3ed;}#l_2wt2d1eh8zw5qp8tycj4.sc_line ,#l_2wt2d1eh8zw5qp8tycj4 .sc_line{margin-left:auto!important; margin-right:auto!important;}#l_2wt2d1eh8zw5qp8tycj4 {margin:0px 0 0px 0; padding:0;}<\/style><div class=\"clearfix\"><\/div><div id=\"l_2wt2d1eh8zw5qp8tycj4\"  class=\"sc_line rd_line_bold\" ><\/div>[vc_column_text css=&#8221;.vc_custom_1607686387298{padding-top: 20px !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span class=\"s1\">Application of artificial intelligence to ICT operations (AIOps) through the introduction of automated agents.<\/span><\/p>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;3858&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_column_text css=&#8221;.vc_custom_1607686414658{padding-bottom: 30px !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>Virtual agents<\/strong> (at L0), IVR, portals, chatbots and cognitive agents to automate the receipt of incidents.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;1253&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><strong>Virtual engineers<\/strong> (at L1 and L2\/L3) to automate incident monitoring, diagnosis, resolution and management throughout the ICT environment: server operations, mainframes, storage, networks, devices, virtual environments, cloud, help desk, databases and applications.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=&#8221;full-width-section&#8221; css=&#8221;.vc_custom_1569591252966{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;][vc_column width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1536856034378{padding-bottom: 20px !important;}&#8221;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">If you are interested in this service, contact our sales offices<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;]<style type=\"text\/css\" >#b_0sdqx6312val3f0p5v7b a{color:#ffffff; background:#36b3ed; border-style:solid; border-color:#ffffff; margin-top:0px; margin-bottom:0px;  margin-left:0px; margin-right:0px; font-weight:700; border-radius:4px;}#b_0sdqx6312val3f0p5v7b a:hover{color:#ffffff ; background:#2c3e50 ; border-color:#2c3e50;}<\/style><div class=\"ta_center tf_btn_pos\" id=\"b_0sdqx6312val3f0p5v7b\" ><a class=\"rd_stroke_bt medium_rd_bt border_2px  \" href=\"\/en\/contact\/\" target=\"\"   >SEE OFFICES<\/a><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full-width-section&#8221; css=&#8221;.vc_custom_1580294078234{padding-top: 60px !important;}&#8221;][vc_column][vc_column_text] TECHNOLOGICAL SUPPORT CENTRES [\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1607686141792{padding-top: 20px !important;}&#8221;] Fractalia manages technological support centres for ICT service providers, prioritising the automation of all operational processes: Automation First [\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;full-width-section&#8221; css=&#8221;.vc_custom_1569433177162{padding-top: 50px !important;padding-bottom: 30px !important;background-color: #e6e6e6 !important;}&#8221;][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;] PeopleThe best combination of human resources (with no subcontracting) and virtual agents and engineers[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<br \/><a href=\"https:\/\/fractaliasystems.com\/en\/tech-support-centers\/\" class=\"more\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3439","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fractaliasystems.com\/en\/wp-json\/wp\/v2\/pages\/3439","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fractaliasystems.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fractaliasystems.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fractaliasystems.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fractaliasystems.com\/en\/wp-json\/wp\/v2\/comments?post=3439"}],"version-history":[{"count":5,"href":"https:\/\/fractaliasystems.com\/en\/wp-json\/wp\/v2\/pages\/3439\/revisions"}],"predecessor-version":[{"id":3981,"href":"https:\/\/fractaliasystems.com\/en\/wp-json\/wp\/v2\/pages\/3439\/revisions\/3981"}],"wp:attachment":[{"href":"https:\/\/fractaliasystems.com\/en\/wp-json\/wp\/v2\/media?parent=3439"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}