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+34 917 994 070
info@fractalia.es
Grupo FractaliaGrupo FractaliaGrupo FractaliaGrupo Fractalia
  • About Fractalia
    • Who we are
    • Mission & Values
    • Fractalia in the world
    • Policies and certification
    • Corporate responsibility
    • R&D+i
    • Automation
    • Work with us
  • Services
    • Technological support centers
    • Smart Support
    • Cybersecurity
    • Digital Workplace
    • Cloud
    • Wi-Fi
    • Digital signage
    • In-store Analytics
    • Smart projects
  • Sectors
    • Telecommunications
    • Hotels
    • Retail
    • Industry
    • Banking
    • Alarm companies
    • Insurance
    • Multi-assistance
    • Professional associations
  • End customers
    • Residential customers
    • Smes
    • Large companies
  • Contact

THE TECHNICAL SUPPORT SERVICE LEADER

Fractalia helps technology service providers with the construction, marketing, operation and support of their new digital service offerings.

TECHNOLOGICAL SUPPORT

We manage and automate technological support centres for service providers. We upgrade ICT operations using an AIOps (artificial intelligence operations) model and the best combination of people, processes and artificial intelligence-based automation tools.

Devices

Workplace
Digital signage displays
IoT (cameras and sensors)
Wi-Fi

Communications

LAN, WAN
Voice, data

Data center / Cloud

Infrastructure
Applications
XaaS Services

SERVICE FACTORY

The company´s main objective is to offer service providers (telecommunications, energy, etc.) a digital solutions creation system aimed at their end customers, both residential and professional. Another of our services is to supplement the provider’s core service with technological support services and new digital solutions.

Fractalia supports its customers throughout all phases of the product cycle:

  • Service definition and development
  • Launch, marketing and sales: marketing plan, rep training, pre-sales and sales support
  • Service operation: Installation, roll-out, technological support and customer service

Fractalia offers a full range of digital services, segmented and tailored to a variety of sectors, including:

INSURANCE

TELECOMMUNICATIONS

PROFESSIONAL ASSOCIATIONS

MULTI-ASSISTANCE

BANKING

RETAIL

INDUSTRY

HOTELS

DIGITAL SERVICES

Technological products that meet the digital needs of SMEs, large companies and service providers.

Technological Support Centres

Management of ICT service provider centres

Workstation support

Integrated management of workstations, including updating, printing, mobility, BYOD and technical support.

Digital Signage

Digital Signage solution for managing, composing and distributing digital content to any screen

Smart Support

Expert technical support and technological assistance to large-company end customers.

Cloud

Management of servers, email and data on a public or private cloud, paying only for what is needed.

In-Store Analytics

Service providing parameterisation of commercial premises and in-store analytics of user behaviour.

Cybersecurity

Perimeter cybersecurity platform and system for SMEs, businesses and residential users.

Wi-Fi

Wi-Fi products that allow any company or business to create a professional, publicly or privately accessible network.

Smart Projects

Updating and creating unique spaces with the latest technologies in design, architecture and lighting

WORK WITH US

Fractalia is a Spanish multinational in continuous expansion with a presence in 12 countries. We work on innovative projects for the leading companies in each sector, and seek the best talent with the best ideas.

Learn more

Fractalia

Fractalia has more than 15 years’ experience and a solid international presence, operating in 12 countries worldwide. We offer cutting-edge technology, experience and proximity to innovate and grow with our customers.

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Legal notice

CONTACT

FRACTALIA COMMITTED

Fractalia is committed to applying its integrated management system.

More information

ISO-Fractalia

WOULD YOU LIKE TO WORK WITH US?

If you would like to be part of a team that focuses on innovation and continuous improvement so that every action by the company adds value to our customers, do not hesitate to contact us.

JOIN US
Grupo Fractalia © 2020
  • About Fractalia
    • Who we are
    • Mission & Values
    • Fractalia in the world
    • Policies and certification
    • Corporate responsibility
    • R&D+i
    • Automation
    • Work with us
  • Services
    • Technological support centers
    • Smart Support
    • Cybersecurity
    • Digital Workplace
    • Cloud
    • Wi-Fi
    • Digital signage
    • In-store Analytics
    • Smart projects
  • Sectors
    • Telecommunications
    • Hotels
    • Retail
    • Industry
    • Banking
    • Alarm companies
    • Insurance
    • Multi-assistance
    • Professional associations
  • End customers
    • Residential customers
    • Smes
    • Large companies
  • Contact
  • English
    • Spanish
    • Portuguese
Grupo Fractalia
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