Fractalia helps technology service providers with the construction, marketing, operation and support of their new digital service offerings.
TECHNOLOGICAL SUPPORT
We manage and automate technological support centres for service providers. We upgrade ICT operations using an AIOps (artificial intelligence operations) model and the best combination of people, processes and artificial intelligence-based automation tools.
Devices
Workplace
Digital signage displays
IoT (cameras and sensors)
Wi-Fi
Communications
LAN, WAN
Voice, data
Data center / Cloud
Infrastructure
Applications
XaaS Services
SERVICE FACTORY
The company´s main objective is to offer service providers (telecommunications, energy, etc.) a digital solutions creation system aimed at their end customers, both residential and professional. Another of our services is to supplement the provider’s core service with technological support services and new digital solutions.
Fractalia supports its customers throughout all phases of the product cycle:
- Service definition and development
- Launch, marketing and sales: marketing plan, rep training, pre-sales and sales support
- Service operation: Installation, roll-out, technological support and customer service
Fractalia offers a full range of digital services, segmented and tailored to a variety of sectors, including:
DIGITAL SERVICES
Technological products that meet the digital needs of SMEs, large companies and service providers.
Technological Support Centres
Management of ICT service provider centres
Workstation support
Integrated management of workstations, including updating, printing, mobility, BYOD and technical support.
Digital Signage
Digital Signage solution for managing, composing and distributing digital content to any screen
Smart Support
Expert technical support and technological assistance to large-company end customers.
Cloud
Management of servers, email and data on a public or private cloud, paying only for what is needed.
In-Store Analytics
Service providing parameterisation of commercial premises and in-store analytics of user behaviour.
Cybersecurity
Perimeter cybersecurity platform and system for SMEs, businesses and residential users.
Wi-Fi
Wi-Fi products that allow any company or business to create a professional, publicly or privately accessible network.
Smart Projects
Updating and creating unique spaces with the latest technologies in design, architecture and lighting
WORK WITH US
Fractalia is a Spanish multinational in continuous expansion with a presence in 12 countries. We work on innovative projects for the leading companies in each sector, and seek the best talent with the best ideas.
Fractalia has more than 25 years of experience and a solid international presence with activities in 12 countries around the world. We offer cutting-edge technology, experience and proximity to innovate and grow with our customers.
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